Last updated: 12 November 2026
1. Who we are
This website, tenfold.ae, is operated by Tenfold Ventures FZC LLC, a free zone company licensed by Ajman NuVentures Centre Free Zone (ANCFZ) under licence No. 2621723368888, with its registered office at BC-895051, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates (“Tenfold”, “we”, “us”). We are responsible for the personal data described in this policy.
Each of our brands may run its own website with its own privacy policy (for example, for online orders). Where a brand website has its own policy, that policy applies to data collected on that website.
2. Information we collect
Information you give us
This website has no forms or user accounts. If you email us, we receive your name, email address and anything you include in your message, such as your company name, phone number or attachments.
Information collected automatically
When you visit the website, our hosting and security provider (Cloudflare) processes technical data such as your IP address, browser type, the pages requested and the date and time of the request. This is needed to deliver the website securely and to protect it from abuse.
Cookies
This website does not use advertising or analytics cookies and does not track you across other websites. Our hosting provider may set strictly necessary cookies for security purposes. If we add analytics in future, we will update this policy first.
3. How we use your information
- To reply to your enquiry and continue the conversation you started.
- To assess partnership, supplier, investment and business opportunities.
- To operate, secure and improve the website.
- To keep records and meet our legal, tax and regulatory obligations.
- To establish, exercise or defend legal claims.
We do not sell your personal data, and we do not use it for automated decision-making.
4. Legal basis
We process personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable laws. We rely on your consent (for example, when you choose to email us), the steps needed to enter into or perform a contract with you, our legitimate business interests, and compliance with legal obligations.
5. Sharing your information
We share personal data only where needed, with:
- Companies and brands within the Tenfold group, where your enquiry concerns them.
- Service providers who host our website and email, under appropriate confidentiality terms.
- Professional advisers such as lawyers, auditors and accountants.
- Authorities, regulators or courts where the law requires it.
Some providers may store data outside the UAE. Where this happens, we take reasonable steps to make sure your data stays protected as required by applicable law.
6. How long we keep it
We keep enquiry emails for as long as needed to deal with them and any follow-up, and then for as long as required for our legitimate business, legal or tax purposes. Technical logs are kept by our hosting provider for a limited period.
7. Security
The website is served only over encrypted HTTPS connections. We use reasonable technical and organisational measures to protect personal data, but no method of transmission over the internet is completely secure.
8. Your rights
Subject to applicable law, you can ask us to:
- access the personal data we hold about you;
- correct inaccurate or incomplete data;
- delete your data, or restrict or object to how we use it;
- withdraw your consent at any time, without affecting earlier processing.
To make a request, email info@tenfold.ae. We may need to confirm your identity before acting on it.
9. Children
This website is intended for businesses and adults. We do not knowingly collect personal data from children under 18.
10. Links to other websites
The website links to our brand websites and to third-party sites. We are not responsible for the privacy practices of third-party websites.
11. Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.
12. Contact
Questions about this policy or your personal data: info@tenfold.ae, or by post to Tenfold Ventures FZC LLC, BC-895051, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates.